Famous Quality Quotes

If you talk about change but don’t change the reward and recognition system, nothing changes.

“There’s only one corner of the universe you can be certain of improving, and that’s your own self.” —Aldous Huxley

“I like the dreams of the future better than the history of the past.”—Thomas Jefferson

Tools soon get rusty if they are left in the toolbox!
Ideas are useless unless used.

You may think you are good at fixing problems -but do you really solve them!

If the only tool you have is a hammer, it’s surprising how many things start looking like a nail!

If you don’t have time to solve problems, how come you always have time to do it wrong again!

Results come from doing the right things, not from doing the things right.

There can not be improvement without new ideas, and there can not be new ideas without the participation of all.

Waste is like a fog all around us - concealing the truth!

When things are going well, something will go wrong!! - Murphy’s law

A defect will never occur until the unit has passed final inspection!- Murphy’s Law

All things are difficult before they become easy.

Nothing dies faster than a new idea in a closed mind.

The best photograph in the world is no good if it is still in somebody’s camera.

It is a funny thing about life; if you refuse to accept anything but the best, you will often get it.

What we want is - the 5 why’s not the 5 Who’s (to blame)!

Even if you are on the right track, you get run over if you just sit there!

The time to repair the roof is when the sun is shinning.

What is the use of running when we are on the wrong side?
Direction is more important than speed.

The harder we try, the luckier we are.

Remember that improvement has no limits.

The worst thing a person can do is to ignore or cover up a problem.

Fix the process, not just the product.

Believe every thing can be improved .

If your organization stops improving - it starts falling!

It is better to learn from the experience of others.

Mistakes are the best teachers.

All problems are “treasures!”

There is always a better way!

Watch your thoughts; they become words.

Watch your words; they become actions.

Watch your actions; they become habits.

Watch your habits; they become character.

Watch your character; it becomes your destiny.

Don’t let the internal customer take precedence over those with the real money.

There is only one valid purpose of business; to create a customer.

Every process in the organization has a customer- and without a customer, a process has no purpose.

While satisfied customers tend to be loyal customers, loyal customers are not always satisfied customers.

Real profits are generated by loyal customer- not just satisfied customers.

If we take care of customers and employees, everything else takes care of itself.

Change….. before your customers change their minds.

It costs six times as much to get a new customer as to keep a customer you already have.

If you keep your customer happy, they will keep you in business.